Shipping policy
Shipping Policy
At Museum of Calm, we want getting your order to you to feel simple and easy. Here’s everything you need to know about how and when we ship.
📦 Order Processing
We aim to ship every order within 24 hours, and request up to 72 hours during busy times. All orders are packed and dispatched from our studio in Mumbai, India, using trusted shipping partners like Delhivery and Blue Dart.
Once your order is placed, you’ll receive an automatic confirmation email. If you don’t see it in your inbox within a few minutes, do check your spam folder.
For Bestsellers, it may take up to 7 working days to ship.
If you need to update your address, phone number or size, you can write to us at support@museumofcalm.com or WhatsApp us on +91 84258 03889 within 24 hours of placing your order, or before your order is shipped, whichever comes first.
While cancellations aren’t possible, we’re happy to help you make small changes wherever we can.
📬 Shipping Timelines
We ship across India.
Within India: Delivery usually takes 1–5 working days, depending on your location, the shipping partner, and weather or logistical conditions.
Once your order is shipped, you’ll receive a tracking link so you can follow it all the way to you.
⏳ Pre-Orders
Items marked as Pre-Order will be shipped as soon as they arrive at our facility.
The full amount is charged at checkout, and while cancellations are not allowed, we’re happy to help you modify order details, like size or address, before shipping.
Have questions? Write to us at support@museumofcalm.com or WhatsApp us on +91 84258 03889 — we’re happy to help.
🚚 Shipping Costs
India: We offer complimentary standard shipping on all orders.
🕰 Customer Care Hours
Monday to Saturday
11:00 AM – 7:00 PM IST
Email us at support@museumofcalm.com or WhatsApp us on +91 84258 03889.
We’re here if you need us. 💛
