International Orders
We ship Museum of Calm around the world. Here’s everything you need to know before placing an international order.
🌍 Shipping
We ship internationally via DHL.
Orders are dispatched within 3 business days.
Delivery typically takes 3–6 days after dispatch, depending on your location.
Shipping charges vary based on your location and order. These are calculated and clearly shown at checkout before you make the payment.
Once your order is shipped, you’ll receive updates from our logistics partner on your registered email and phone number.
While we aim to dispatch all orders on time, there may occasionally be delays due to unforeseen circumstances. If your order is delayed beyond the estimated timeline, please reach out to us.
💳 Payments
International orders can be paid for using Debit or Credit Cards.
If you prefer to pay via bank transfer, reach out to us and we’ll help you with the process.
📦 Customs, Duties & Taxes
Shipping charges do not include customs duties, import taxes, VAT or other local charges. These vary by country and are determined by your local authorities.
We ensure full compliance with export laws from our end. However, the responsibility for import regulations, customs clearance, duties and taxes in the destination country lies with the recipient.
Some countries have limits on the number of items that can be imported. We recommend checking your country’s regulations before placing an order.
While we will fulfil and ship your order from our end, clearance into your country, along with any applicable duties or taxes, is the responsibility of the consignee.
If an order is not cleared by customs for any reason, we may, at our discretion, process a refund after deducting shipping costs, return duties and any other charges incurred.
As the recipient, you are responsible for all import duties, customs charges, VAT and any applicable local taxes. These may need to be paid before your order can be released upon arrival.
↩️ Returns, Exchanges & Cancellations
Once an international order is placed, cancellations are not possible.
International orders are not eligible for exchange or return.
If you’re unsure about your size, please reach out to us before placing your order. We’re happy to help you find the right fit.
🙋 Need Help?
For any questions, you can reach us at:
📧 support@museumofcalm.com
💬 WhatsApp: +91 84258 03889
Our team will get back to you within 24 hours.
Monday–Saturday | 11:00 AM–7:00 PM IST
Museum of Calm
OPEN ALWAYS.
